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Customer Satisfaction
Your satisfaction is very important to us. Not only do we welcome your feedback on our garments, but we would be happy to assist you with sizing and any other questions you may have. Please feel free to call us at (714) 974-7857 or email us at info@triplethreatdancewear.com. We also guarantee that our garments are made from the highest quality fabrics and with great attention to detail.
Limited Editions
If a costume is marked "limited edition", this indicates that quantities are limited. This is because the costume contains a specialty fabric that cannot be re-ordered. If ordering a limited edition costume, please call ahead to ensure it is still available.
Custom Orders
Extra large sizes are available at an additional charge of $10.00 per garment. Some items in our teen/adult collection can be special ordered in child sizes. An additional charge of $10.00 per garment does apply. Please call or email us to find out which teen/adult costumes can be resized for children. For custom orders, we require measurements to ensure a proper fit. You must speak with a customer representative for all custom orders. We do not offer custom fabric changes. Custom orders cannot be returned or exchanged.
Ordering Information
Order early! Since we do not carry large quantities of in-stock items, it is important that you allow at least 8-10 weeks for delivery (especially during the busy season of October through March). To order by phone, please call (714) 974-7857 and make sure to have your credit card information ready. If you reach our voice mail, please leave a detailed message; we will return your call promptly! To order by fax, please fill out the enclosed order form and fax to (714) 974-7857. We will confirm your order within 3 business days. If you do not hear from us, please call to confirm. To order by mail, complete the order form and return with credit card information, check or money order (no cash please) to:
Triple Threat Dancewear
7605 Camino Tampico, Anaheim, CA 92808
Payment
We require payment in full when placing an order. For orders that exceed $2500.00, a 50% deposit is due when placing the order and full payment is required before we can ship the order. We accept Visa, Mastercard, American Express, checks and money orders. When paying by check, please allow 10 business days before we process your order.
Shipping
Large orders will be shipped via UPS Ground or FedEx Ground unless otherwise specified. Make sure to check your order immediately upon arrival. If there are any discrepancies, you must report these to us within 5 days, after which time we are not responsible.
Returns and Exchanges
Unworn, undamaged garments can be returned or exchanged within 30 days as long as the original tags are still attached. All exchanges are subject to a re-shipping fee per garment. You may exchange an item for equal or lesser value, or you may choose to return the item for store credit. We are sorry but there are no refunds. Returns/exchanges are treated as new orders, so please allow enough time for processing and re-delivery. To return or exchange an item, please send the package to the above address along with a copy of the original invoice and instructions for replacement.
Please Click Here to Download the Triple Threat Dancewear order form
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